Privacy Policy

1. INTRODUCTION

Career Ireland Seirbhísí Limited, trading as CareerIreland ("CareerIreland", "we", "us" or "our"), operates the website:

irelandimmigrationcheck.com

This Privacy Policy explains how we collect, use, store, disclose and otherwise process personal information when you:

• visit or use our Website;
• complete an online immigration eligibility assessment;
• book a consultation;
• make a payment;
• contact us;
• communicate with us;
• use our online services; or
• otherwise interact with CareerIreland.

We seek to process personal information in accordance with applicable Irish and European data-protection law, including the General Data Protection Regulation ("GDPR") and applicable Irish data-protection legislation.

This Policy is intended to explain what information we process, why we process it, the legal bases relied upon, how information may be shared, how long it may be retained and the rights available to individuals.

2. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?

The data controller responsible for the processing described in this Policy is:

Career Ireland Seirbhísí Limited
Trading as CareerIreland

Registered Office:
109 Windmill Park,
Crumlin,
Dublin, Dublin 12,
D12 Y0YX, Ireland

Office:
3 Crumlin Village,
Crumlin, Dublin 12,
D12 X8N5, Ireland

Telephone: +353 89 971 8143

Email: contact@irelandimmigrationcheck.com

Website: irelandimmigrationcheck.com

Unless expressly stated otherwise, CareerIreland determines the purposes and means of the processing described in this Policy.

3. DATA PROTECTION CONTACT

For privacy and data-protection enquiries, you may contact CareerIreland using the contact details above.

CareerIreland has not represented in this Policy that a formal Data Protection Officer has been appointed. Where applicable law requires the appointment of a Data Protection Officer, the relevant contact information will be provided in accordance with the applicable requirements.

4. WHAT IS PERSONAL INFORMATION?

"Personal information" or "personal data" means information relating to an identified or identifiable individual.

Depending on how you use the Website, this may include information that you provide directly to us as well as information generated automatically when you use the Website.

5. PERSONAL INFORMATION WE MAY COLLECT

The information processed by CareerIreland depends on the service you use.

We may process information including:

5.1 Contact information

This may include:

• name;
• email address;
• telephone number;
• country of residence; and
• other contact information you provide.

5.2 Eligibility-assessment information

Where you complete an immigration eligibility assessment, the information requested may include, depending on the particular assessment:

• nationality;
• country of residence;
• immigration status;
• Irish residence history;
• employment information;
• salary;
• occupation;
• qualifications;
• family information;
• travel history;
• residency information;
• citizenship or naturalisation information; and
• other information relevant to the particular eligibility assessment.

The exact information requested may vary depending on the assessment and immigration route being considered.

5.3 Consultation information

If you book or participate in a consultation, we may process information that you provide in connection with:

• your booking;
• your immigration circumstances;
• your questions;
• your consultation;
• communications before or after the consultation; and
• information reasonably necessary to provide the requested service.

5.4 Payment and transaction information

When you make a payment, we may process information relating to:

• the transaction;
• payment status;
• transaction amount;
• booking reference;
• payment confirmation;
• payment date; and
• other information required to administer the transaction.

Payments may be processed through third-party payment providers, including Stripe.

CareerIreland does not ordinarily retain complete payment-card details.

5.5 Customer-support information

If you contact us, we may process:

• your contact details;
• the content of your communication;
• booking information;
• service information;
• complaint information; and
• other information reasonably necessary to respond to your enquiry.

5.6 Information you voluntarily provide

You may voluntarily provide additional information through forms, communications, consultation discussions or other Website functionality.

You should provide only information reasonably necessary for the relevant service.

6. SPECIAL-CATEGORY PERSONAL DATA

Certain information may receive additional protection under data-protection law.

Depending on what an individual chooses to submit, information provided in connection with an immigration matter could potentially include information falling within a special category of personal data.

Special categories include, among other things, information concerning racial or ethnic origin, religious or philosophical beliefs, health, political opinions, trade-union membership, genetic data, certain biometric data, and sex life or sexual orientation. Processing such information is subject to additional legal requirements.

CareerIreland does not intend to request special-category information unless it is reasonably necessary for the relevant service.

You should not provide unnecessary sensitive information through the Website.

Where special-category information is processed, CareerIreland will rely on an applicable legal condition under Article 9 GDPR in addition to an applicable Article 6 legal basis.

7. INFORMATION COLLECTED AUTOMATICALLY

When you use the Website, certain technical information may be collected automatically.

Depending on the technologies deployed, this may include:

• IP address;
• browser type;
• operating system;
• device information;
• referring page;
• pages or features accessed;
• date and time of access;
• Website interactions;
• approximate technical location information;
• security events; and
• other technical information.

Some of this information may be collected through cookies or similar technologies.

Our Cookie Policy explains these technologies in more detail.

8. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

• directly from you;
• through Website forms;
• through the eligibility assessment;
• through consultation bookings;
• through payment transactions;
• through customer communications;
• through customer-support interactions;
• through cookies and similar technologies;
• through analytics and Website-performance technologies;
• through advertising and conversion-tracking technologies where applicable; and
• from third-party service providers where reasonably necessary to provide or administer our services.

9. PURPOSES OF PROCESSING

CareerIreland may process personal information for purposes including:

9.1 Providing the Website and services

To:

• operate the Website;
• provide requested functionality;
• administer eligibility assessments;
• provide consultation services;
• manage bookings;
• communicate with customers; and
• provide customer support.

9.2 Eligibility assessment

To:

• process information supplied through the eligibility checker;
• assess information against relevant configured criteria;
• generate an indicative assessment;
• provide explanations or results; and
• identify matters that may require further consideration.

9.3 Consultation administration

To:

• arrange consultations;
• manage appointments;
• communicate booking information;
• provide the consultation;
• maintain appropriate service records; and
• handle follow-up communications.

9.4 Payment administration

To:

• process consultation payments;
• confirm transactions;
• reconcile payments;
• manage payment-related enquiries;
• address duplicate or incorrect payments;
• prevent payment fraud; and
• maintain appropriate financial records.

9.5 Customer support and complaints

To:

• respond to enquiries;
• investigate complaints;
• resolve service issues;
• maintain customer-support records; and
• improve customer service.

9.6 Website operation and security

To:

• maintain Website functionality;
• protect the Website;
• detect suspicious activity;
• prevent fraud and abuse;
• investigate security incidents;
• troubleshoot technical problems; and
• maintain system reliability.

9.7 Analytics and Website improvement

Where applicable, to:

• understand Website usage;
• measure Website performance;
• identify technical problems;
• improve Website functionality;
• understand user interactions; and
• evaluate Website improvements.

Where consent is required for analytics technologies, the relevant technologies will be controlled through the Website's consent mechanism.

9.8 Marketing and advertising

Where legally permitted and where required consent has been obtained, to:

• measure advertising performance;
• measure conversions;
• understand interactions with advertising;
• evaluate marketing campaigns;
• improve marketing activities; and
• manage relevant advertising audiences.

CareerIreland may use technologies such as the Meta Pixel for advertising and conversion measurement, subject to the applicable consent and data-protection requirements.

9.9 Legal and regulatory purposes

To:

• comply with legal obligations;
• maintain required business records;
• respond to lawful requests;
• establish, exercise or defend legal claims; and
• protect our legal rights.

10. LEGAL BASES FOR PROCESSING

CareerIreland will process personal information only where there is an applicable lawful basis.

Depending on the circumstances, the lawful basis may include:

10.1 Contract

Processing may be necessary to:

• provide a booked consultation;
• administer a booking;
• process a transaction;
• provide a requested service; or
• take steps requested by you before entering into a contract.

10.2 Legal obligation

Processing may be necessary where CareerIreland is required to comply with a legal obligation.

This may include obligations relating to:

• accounting;
• taxation;
• legal records;
• regulatory requirements; or
• other applicable legal requirements.

10.3 Legitimate interests

CareerIreland may rely on legitimate interests where appropriate.

Examples may include:

• operating and improving the Website;
• maintaining Website security;
• preventing fraud and misuse;
• administering business relationships;
• maintaining appropriate business records;
• responding to enquiries;
• defending legal claims; and
• improving services.

Where legitimate interests are relied upon, CareerIreland will consider the relevant interests, rights and freedoms of individuals.

10.4 Consent

CareerIreland may rely on consent where consent is the appropriate legal basis.

This may include certain:

• marketing activities;
• optional cookies;
• analytics technologies;
• advertising technologies; or
• other processing activities where consent is required.

Consent will not be treated as the legal basis for processing where another lawful basis is applicable and more appropriate.

11. WITHDRAWING CONSENT

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Where the consent concerns cookies or similar technologies, you may manage your choices through the Website's cookie-preference mechanism.

Where the consent concerns marketing, you may use the available unsubscribe mechanism or contact CareerIreland.

12. MARKETING COMMUNICATIONS

CareerIreland may communicate with customers or prospective customers about its services where permitted by applicable law.

Where consent is required for marketing communications, CareerIreland will obtain the relevant consent before sending them.

You may unsubscribe from marketing communications at any time.

After an unsubscribe request, CareerIreland may retain limited information necessary to ensure that the marketing preference is respected.

13. ELIGIBILITY ASSESSMENT PROCESSING

Information submitted through an eligibility assessment may be processed to generate an indicative assessment based on the information supplied and the criteria configured for the relevant assessment.

The assessment may consider information such as:

• nationality;
• residence;
• employment;
• qualifications;
• family circumstances;
• immigration history; and
• other relevant information.

The exact criteria may differ depending on the immigration route.

An eligibility assessment is not an official Irish Government immigration decision.

Further information is provided in our Immigration Eligibility Disclaimer.

14. AI AND AUTOMATED TECHNOLOGIES

CareerIreland uses AI and automated technologies in connection with certain Website and service functions.

Automated technology may assist with:

• processing assessment responses;
• comparing information against configured criteria;
• generating preliminary assessment information;
• generating explanations or summaries;
• workflow automation;
• customer-support functionality; and
• other operational functions.

AI-generated or automated information may contain errors, omissions or outdated information.

The detailed limitations of the automated assessment are explained in our AI & Automated Eligibility Assessment Disclaimer.

15. AUTOMATED DECISION-MAKING AND PROFILING

The eligibility checker may use automated processing to analyse information supplied by a user.

The purpose is to provide an indicative informational assessment, rather than to make an official immigration decision or determine a user's legal immigration status.

The automated assessment is not intended to produce a legal effect or similarly significant effect on an individual.

Where applicable data-protection law provides rights concerning solely automated decision-making or profiling, CareerIreland will respect those rights.

Individuals have specific protections under GDPR Article 22 where a decision is based solely on automated processing and produces legal or similarly significant effects.

Where appropriate, a user may contact CareerIreland regarding an assessment result or seek human consideration through an available consultation service.

16. HUMAN REVIEW

Not every automated assessment result is necessarily individually reviewed by a member of the CareerIreland team before it is presented.

Where a consultation or other human review is provided, the review will be based on the information available and the scope of the relevant service.

Human review by CareerIreland does not constitute an official determination by an Irish Government authority.

17. DATA SHARING

CareerIreland may disclose personal information where reasonably necessary for the purposes described in this Policy.

Recipients or categories of recipients may include:

• payment providers;
• hosting and infrastructure providers;
• CRM providers;
• analytics providers;
• advertising and social-media platforms;
• appointment-scheduling providers;
• communication providers;
• AI and automation providers;
• security providers;
• professional advisers;
• service providers acting on our behalf;
• Government or regulatory authorities where legally required; and
• other parties where disclosure is legally permitted and reasonably necessary.

We do not intend to disclose personal information to third parties for unrelated purposes without an appropriate legal basis.

18. STRIPE AND PAYMENT PROCESSING

CareerIreland may use Stripe to process payments for consultation bookings.

Stripe may process information necessary to:

• process payments;
• authenticate transactions;
• prevent fraud;
• manage payment disputes;
• provide payment confirmations; and
• comply with applicable requirements.

CareerIreland does not ordinarily retain complete payment-card information.

Payment processing may be subject to Stripe's own privacy terms and responsibilities.

19. CRM SYSTEMS

CareerIreland may use CRM technology to manage:

• customer enquiries;
• contact records;
• consultation bookings;
• communications;
• service administration;
• customer support; and
• follow-up activities.

Personal information processed through CRM systems remains subject to this Privacy Policy and applicable data-protection requirements.

20. ANALYTICS AND WEBSITE PERFORMANCE

CareerIreland may use analytics and Website-performance technologies to understand and improve the Website.

The specific technologies used may change over time.

Where such technologies involve cookies or similar technologies for which consent is required, they will be managed through the Website's consent mechanism.

The Cookie Policy provides further information.

21. META PIXEL AND ADVERTISING TECHNOLOGIES

CareerIreland may use Meta Pixel and related Meta technologies for purposes such as:

• conversion measurement;
• advertising measurement;
• campaign analysis;
• audience measurement; and
• understanding interactions with advertising.

Depending on the technology and configuration, Meta may receive information concerning Website interactions and technical information.

Where consent is required, relevant technologies will be controlled through the Website's cookie-consent mechanism.

Meta may process certain information under its own privacy terms and may act as an independent controller for particular processing activities.

22. SEO AND WEBSITE PERFORMANCE TECHNOLOGIES

CareerIreland uses SEO and Website-performance activities to improve:

• Website visibility;
• search performance;
• Website functionality;
• content performance;
• user experience; and
• Website structure.

SEO itself does not determine the legal basis for processing personal information.

Where a particular technology involves personal-data processing, the relevant legal basis and applicable privacy requirements will apply.

23. AI AND THIRD-PARTY TECHNOLOGY PROVIDERS

Where third-party technology providers support AI, automation or other Website functionality, information may be processed by those providers where reasonably necessary for the relevant service.

The precise provider may vary as CareerIreland's technology environment develops.

CareerIreland will seek to use appropriate contractual, organisational and technical arrangements for third-party processing.

24. PROCESSORS AND INDEPENDENT CONTROLLERS

A third-party provider may act as:

• a processor acting on CareerIreland's instructions;
• an independent controller for its own processing; or
• another legally applicable role.

Where a provider acts as a processor, CareerIreland seeks to maintain appropriate contractual arrangements governing the processing.

Where a provider acts as an independent controller, that provider may have its own privacy policy and legal responsibilities.

25. INTERNATIONAL DATA TRANSFERS

Some third-party providers may operate or process information outside Ireland or the European Economic Area ("EEA").

Where personal information is transferred outside the EEA, CareerIreland will seek to ensure that the transfer is made in accordance with applicable data-protection requirements.

Depending on the circumstances, an international transfer may rely on:

• an applicable European Commission adequacy decision;
• appropriate safeguards such as Standard Contractual Clauses;
• another lawful transfer mechanism; or
• a permitted derogation where applicable.

The specific transfer mechanism may depend on the provider and the destination country.

EU data-protection rules require international transfers to be managed in accordance with Chapter V GDPR.

26. DATA MINIMISATION

CareerIreland seeks to process only information reasonably necessary for the relevant purpose.

Users should not provide:

• passwords;
• payment-card security codes;
• unrelated confidential information;
• unnecessary sensitive information; or
• information concerning another person without appropriate authority.

27. DATA ACCURACY

CareerIreland seeks to maintain accurate personal information where reasonably necessary for the purposes for which it is processed.

You should provide accurate and current information when using the Website.

You may request correction of inaccurate personal information in accordance with your data-protection rights.

28. DATA RETENTION

CareerIreland does not intend to retain personal information indefinitely where there is no continuing lawful or legitimate reason to do so.

Retention depends on:

• the purpose for which the information was collected;
• the nature of the information;
• the service provided;
• ongoing customer relationships;
• legal requirements;
• accounting and tax requirements;
• security requirements;
• complaints or disputes;
• legal claims; and
• other applicable circumstances.

Where a specific statutory or contractual retention period applies, the relevant information may be retained for that period.

29. GENERAL RETENTION FRAMEWORK

The following provides a general framework:

The actual retention period may differ depending on the circumstances.

30. DELETION AND ANONYMISATION

When personal information is no longer reasonably required, CareerIreland may:

• delete it;
• securely destroy it;
• anonymise it; or
• otherwise render it no longer identifiable where appropriate.

Some information may remain temporarily in backups or systems maintained for security, disaster recovery or business continuity.

31. DATA SECURITY

CareerIreland seeks to implement reasonable technical and organisational measures appropriate to the nature and risks of the processing.

Measures may include:

• access controls;
• authentication controls;
• secure communications;
• restricted administrative access;
• system monitoring;
• software updates;
• backup arrangements;
• security measures;
• fraud-prevention controls; and
• appropriate third-party security arrangements.

No Internet transmission or electronic storage system can be guaranteed to be completely secure.

32. PERSONAL-DATA BREACHES

If CareerIreland becomes aware of a personal-data breach, we will assess the incident and take appropriate action in accordance with applicable law.

Depending on the circumstances, this may include:

• containing the incident;
• investigating the incident;
• assessing the potential impact;
• implementing corrective measures;
• documenting the incident; and
• notifying the relevant supervisory authority or affected individuals where legally required.

33. YOUR DATA-PROTECTION RIGHTS

Depending on the circumstances and applicable law, you may have the right to:

• access your personal information;
• request correction of inaccurate information;
• request erasure;
• request restriction of processing;
• object to certain processing;
• request data portability;
• withdraw consent where processing is based on consent; and
• exercise applicable rights concerning automated decision-making and profiling.

These rights are not absolute and may be subject to conditions and legal exemptions.

The DPC confirms that individuals have rights including access, rectification, erasure, restriction, portability and objection, with the particular right depending on the circumstances.

34. RIGHT OF ACCESS

You may request confirmation as to whether CareerIreland processes personal information concerning you.

Where applicable, you may request a copy of your personal information and other information concerning its processing.

This is commonly referred to as a Data Subject Access Request.

35. RIGHT TO RECTIFICATION

You may request correction of personal information that is inaccurate.

You may also request completion of incomplete information where appropriate.

36. RIGHT TO ERASURE

You may request deletion of personal information in circumstances where the right to erasure applies.

Erasure is not an absolute right.

CareerIreland may retain information where retention is necessary or legally required, including for:

• compliance with legal obligations;
• accounting or taxation;
• legal claims;
• security;
• fraud prevention; or
• other legally permitted purposes.

37. RIGHT TO RESTRICTION

You may have the right to request restriction of processing in circumstances provided by applicable law.

For example, restriction may apply where:

• accuracy is disputed;
• processing is considered unlawful but deletion is not requested;
• information is no longer required by CareerIreland but is needed for a legal claim; or
• an objection to processing is being considered.

38. RIGHT TO OBJECT

You may have the right to object to certain processing based on your particular circumstances where the applicable legal conditions are met.

You have a stronger right to object to processing for direct marketing purposes.

Where you object to direct marketing, CareerIreland will stop processing your personal information for direct marketing purposes, subject to any limited processing necessary to maintain a suppression record.

39. RIGHT TO DATA PORTABILITY

Where the applicable legal requirements are satisfied, you may have the right to receive certain personal information in a structured, commonly used and machine-readable format.

You may also have the right to request transmission to another controller where legally applicable and technically feasible.

40. RIGHTS RELATING TO AUTOMATED PROCESSING

Where applicable, you may have rights concerning decisions based solely on automated processing, including rights to appropriate safeguards and, where applicable, human intervention or the ability to challenge a decision.

The eligibility assessment is intended as an indicative informational tool and not as an official immigration decision.

41. HOW TO MAKE A PRIVACY REQUEST

You may contact CareerIreland using the contact details provided in this Policy.

Your request should, where possible, include:

• your name;
• the contact details associated with your interaction with CareerIreland;
• the nature of your request;
• the information or processing concerned; and
• any information reasonably necessary to identify and process the request.

You do not need to use specific legal terminology.

42. IDENTITY VERIFICATION

CareerIreland may need to verify your identity before providing personal information or acting on certain requests.

Where verification is necessary, we will seek information reasonably required to confirm identity.

The DPC recognises that controllers may request additional information where they have reasonable doubts about an individual's identity.

43. RESPONSE TO PRIVACY REQUESTS

CareerIreland will handle valid data-protection requests in accordance with applicable law.

Where permitted by law, the response period may be extended where a request is complex or numerous.

Where an extension applies, the relevant information will be provided in accordance with applicable requirements.

44. REQUESTS THAT ARE MANIFESTLY UNFOUNDED OR EXCESSIVE

Where permitted by applicable law, CareerIreland may charge a reasonable fee or refuse to act on a request that is manifestly unfounded or excessive.

Any such action will be taken only where permitted by applicable law.

45. COMPLAINT TO THE DATA PROTECTION COMMISSION

If you believe that your personal information has not been handled appropriately, you may first contact CareerIreland so that we can investigate the matter.

You also have the right, where applicable, to lodge a complaint with the Irish supervisory authority:

Data Protection Commission (DPC)

The DPC is the Irish supervisory authority responsible for data-protection matters.

46. THIRD-PARTY WEBSITES

The Website may contain links to third-party websites, including official Irish Government websites.

Third-party websites operate independently from CareerIreland.

Their privacy practices are governed by their own privacy policies and terms.

CareerIreland does not control the privacy practices of independent third-party websites.

47. GOVERNMENT WEBSITES

CareerIreland may link to official Irish Government and immigration sources to help users verify information.

CareerIreland is not the Irish Government, Immigration Service Delivery or another Government authority.

A link to an official Government website does not constitute Government endorsement of CareerIreland.

48. CHILDREN

The Website is not generally intended for children.

CareerIreland does not knowingly seek to collect unnecessary personal information from children.

If you provide information concerning another person, including a child, you should ensure that you are legally authorised to provide that information.

49. COOKIES AND TRACKING TECHNOLOGIES

CareerIreland may use cookies and similar technologies for purposes including:

• essential Website functionality;
• preferences;
• analytics;
• advertising;
• conversion measurement;
• security; and
• other permitted Website functions.

Where applicable law requires consent, optional technologies will be activated only in accordance with the Website's consent mechanism.

The Cookie Policy explains:

• the categories of cookies and similar technologies;
• their purposes;
• relevant providers;
• consent requirements;
• retention;
• how preferences can be changed; and
• how users can withdraw consent.

50. MARKETING AND COOKIE CONSENT ARE DISTINCT

Consent to cookies or similar technologies does not automatically constitute consent to receive marketing communications.

Where separate consent is required for marketing, CareerIreland will obtain and manage that consent separately.

51. DATA PROTECTION AND THIRD-PARTY SERVICES

The Website may rely on third-party providers for:

• payments;
• hosting;
• CRM;
• analytics;
• advertising;
• social-media technologies;
• scheduling;
• communications;
• AI;
• security; and
• other Website functions.

The categories of third-party processing may change as CareerIreland's technology environment develops.

CareerIreland seeks to ensure that relevant third-party processing is governed by appropriate arrangements and applicable legal requirements.

52. INTERNATIONAL SERVICE PROVIDERS

Where a third-party provider processes information internationally, CareerIreland will consider the applicable requirements governing international data transfers.

Depending on the circumstances, safeguards may include an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism.

53. USER RESPONSIBILITY

Users should take reasonable care when submitting information to CareerIreland.

You should:

• provide accurate information;
• provide only information reasonably required;
• avoid unnecessary sensitive information;
• protect your account credentials where applicable;
• avoid sharing passwords; and
• ensure that information concerning another person is provided only where you are authorised to do so.

54. CHANGES TO THIS PRIVACY POLICY

CareerIreland may update this Privacy Policy from time to time to reflect:

• changes in the services we provide;
• changes in Website functionality;
• changes in data-processing activities;
• changes in third-party providers;
• changes in AI or automated technology;
• changes in cookies and tracking technologies;
• changes in legal requirements; or
• improvements to our privacy practices.

The latest version will be published on the Website.

The DPC recommends that privacy policies remain dynamic and are reviewed and updated when an organisation's processing activities change.

55. CONTACT

For privacy or data-protection enquiries, contact:

Career Ireland Seirbhísí Limited
Trading as CareerIreland

Registered Office:
109 Windmill Park,
Crumlin,
Dublin, Dublin 12,
D12 Y0YX, Ireland

Office:
3 Crumlin Village,
Crumlin, Dublin 12,
D12 X8N5, Ireland

Telephone: +353 89 971 8143

Email: contact@irelandimmigrationcheck.com

Website: irelandimmigrationcheck.com

56. RELATED DOCUMENTS

This Privacy Policy should be read together with:

• Cookie Policy;
• Cookie Consent Notice & Preference Centre;
• Terms & Conditions;
• Immigration Eligibility Disclaimer;
• AI & Automated Eligibility Assessment Disclaimer;
• Consultation Booking & Payment Terms;
• Refund & Cancellation Policy; and
• Complaints & Customer Support Policy.

Where another document provides more specific information about a particular service, that document should be read together with this Privacy Policy.

Last Updated: 11 August 2026